Frequently Asked Questions

You've got questions? That's fair. Don't worry, we've got answers.

Do you inject ads into pages or display them on top?

Neither, this is a paid service. We don't modify the pages you're looking at.

How does it work?

You will configure your web browser (or other internet application) to use an HTTP proxy, this is pretty easy. Once that's done you use the application normally; the only difference is that the traffic is routed through your selected proxy server.

This service is incredibly different from the multitudes of web based proxies available today. Once you've configured your browser the proxy itself is transparent in the process. You use your regular address bar, regular navigation buttons, everything.

Is it easy to switch between proxies?

Incredibly easy! We use the FoxyProxy extension for Firefox. Changing proxies is two clicks away.

Is it anonymous?

Not by design. All of our proxies run on two ports. On port 80 the proxy merely relays requests, it should be effectively invisible to the destination server. On port 8080 the proxy adds the appropriate X-Forwarded-For and Via headers making the HTTP spec all nice and happy. In both cases the proxy server itself logs the transaction for billing purposes.

Can I download files through the proxy?

Yes. The bandwidth associated with the download will of course appear on your account.

Is it slow?

No. The only additional latency you will see is the fact that your traffic has to go further (from your machine to the proxy, from the proxy to the website, then back again). All of our proxy servers reside on good machines in great data centers; their load values tend to hover around 0.00. So no, it's not slow.

Does video streaming work?

Yes. The only caveat is configuring your computer to route flash/silverlight traffic through the proxy server. By default Flash ignores proxy settings and connects directly. Many of our servers also offer VPN connections, which encapsulates both HTTP and Flash streams

What happens with HTTPS connections?

They still work. Your browser issues a CONNECT request to the proxy, which passes on the request. The server returns the encrypted response which is forwarded to your machine. While the proxy does act as a relay for the request, it is unable to read the encrypted information.

Do you restrict the content that can be used with the proxy?

We do not impose any restrictions, however, you are required to comply with the laws and regulations that apply to your location, the location of the proxy, and the location of the machine you are accessing.

Do you monitor what we're doing?

The server logs requests for billing purposes. The logged information includes: Time, IP of the client, URL of the resource requested, and size of the response.

What happens if I go over my bandwidth quota?

You're billed an overage amount. For most of our servers these are quite reasonable. For a few of our more expensive locations (like Moscow) they can be quite high. If you know in advance you're going to need more bandwidth contact your sales rep, he or she can negotiate a much better rate when these things are done ahead of time.

Do you share my data with anyone?

Not unless we are legally compelled to, or in the case of a credit card or paypal chargeback, to persue our own interests.

Why on earth would you admit a server was down on your home page?

This way when something breaks you know if it's us, your app, or your test bench. We're developers too; we understand you want accurate information fast, with a minimum of hoops to jump through. We understand that most hosts like to hide this information and turn getting it into an epic quest. We find it much simpler to be upfront and admit problems.

How do I sign up?

You can Sign Up online right now! If you've got more questions, or want to set up a free trial send an email to Paul.