Development

Bugs happen, it's a fact of life. But setting up a standardized system for users to report them can make a world of difference.…

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Testers, or as some call us, "QAs" (quality assurance), get a bad rap. We're in the risk mitigation game, not insurance policy sales.…

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It's increasingly common for software to ask for permission to send some sort of data back to headquarters. I've opted out of these as a matter of course for years. The less data other people have on me, the better.…

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