Useful database fields

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We've been running WonderProxy for a while, over time our rather skinny contracts table has been expanded with a few new columns, and joined data. Here's what we're happy with: managed Contracts that have this flag set are not deactivated by any of our automated systems. This is helpful for our larg…

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Our VPN, what we log, and why

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There's been a lot of interest in VPN services lately, mostly due to a change in US policy. WonderProxy offers VPN services, both as part of our proxy plans and through an individual VPN plan that provides access to one server in San Antonio, USA, and one in London, UK. We launched our VPN to help o…

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What to do when an employee moves overseas

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A lot of effort goes into building a great team, so when a member tells you they're moving to another country, it's a bit of a shock. Hopefully you've got a bit of time to consider your options. If you haven't deduced, one of our WonderFamily has recently moved 8 time zones, so we thought we'd share…

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Culture Working Remotely

Building New Things

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We're building something new at WonderProxy: a monitoring platform called Observ.io! It's pretty exciting and is a large departure from WonderProxy, which is a website wrapped around some off-the-shelf software (squid). Building new things is scary: there's so much you don't even know you don't know…

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Our Cancellation Survey

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Like every subscription business, we care a lot about customers leaving. We'd rather they never left! WonderProxy is lucky to still have its first paying customer on boar and plenty of active contracts with auto-increment IDs well under 500. But there's always ways to do better so we implemented a c…

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The Medium Is Killing Your Message

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A year ago, while I was working elsewhere, I was chatting in Slack about a problem that I was mulling over. My coworker Kevin jumped in and gave me some advice. Kevin, a caring and compassionate person who had dealt with this problem before, had a few small tips for me. This was great advice from a…

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Working Remotely Communication