Posts by Paul Reinheimer

Learning to Love Canned Responses

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When we started WonderProxy I took a hard line against canned responses. We absolutely would not use them. They're anti-customer and they waste everyone's time. We've had the ability to use them for years, but I refused to even broach the subject. I hate them because there appears to be two types of…

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Moving Ping Data to S3 & Athena

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We've been running our global ping statistics for years. Every hour we have every server on our network ping every other server, and record that data in MySQL. In fact, generating these ping stats led to one of our first blog posts. But as our network has grown, so has the burden of keeping all that…

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Databases

Useful Database Fields

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We've been running WonderProxy for a while, over time our rather skinny contracts table has been expanded with a few new columns, and joined data. Here's what we're happy with: managed Contracts that have this flag set are not deactivated by any of our automated systems. This is helpful for our larg…

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Databases

Our VPN, what we log, and why

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There's been a lot of interest in VPN services lately, mostly due to a change in US policy. WonderProxy offers VPN services, both as part of our proxy plans and through an individual VPN plan that provides access to one server in San Antonio, USA, and one in London, UK. We launched our VPN to help o…

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VPN